jilice Casino – Terms & Conditions

1 Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "jilice", "we", "us", or "our" refers to jilice Casino, operating the website accessible at https://jilice.cam and all associated subdomains and mobile interfaces.
• "You", "User", or "Member" refers to any individual who accesses, registers on, or uses the jilice platform in any capacity.
• "Account" means the personal account registered by a User on the jilice platform, containing a unique identifier, account balance, transaction history, and personal profile.
• "Platform" means the jilice website, all games, sports betting interfaces, payment systems, and any other features accessible to registered Members.
• "Real Money Play" means any wagering activity conducted using funds held in a jilice Account, as distinct from any free-play or demo mode.
• "Bonus Funds" means any promotional credits, free spins, cashback amounts, or other non-cash incentives credited to a Member's account as part of a jilice promotion.
• "Wagering Requirement" means the number of times Bonus Funds must be staked before they may be converted to withdrawable cash, as specified in the applicable promotion terms.

2 Eligibility & Account Registration

2.1 Age Requirement

Access to and use of the jilice platform for real-money gaming is restricted to individuals who are at least twenty-one (21) years of age, in accordance with applicable Philippine gaming regulations. By registering a jilice account, you represent and warrant that you meet this age requirement. jilice reserves the right to request proof of age at any time and to suspend or permanently close any account where the required age cannot be verified.

2.2 Residency & Jurisdiction

You are solely responsible for determining whether accessing and using the jilice platform is lawful in your jurisdiction. jilice is operated for and primarily targeted at players residing in the Philippines. If you are located in a jurisdiction where online gambling is prohibited, you are not permitted to register or use the platform.

2.3 Registration Information

When registering for a jilice account, you must provide accurate, current, and complete information, including a valid Philippine mobile number and a working email address where applicable. You undertake to update your account information promptly whenever changes occur. jilice may require documentary proof of identity, address, or source of funds at any stage, including as part of our know-your-customer (KYC) and anti-money-laundering (AML) procedures.

2.4 One Account Per Person

Each natural person may hold only one jilice account. Registering multiple accounts — whether under the same name, different names, different mobile numbers, or through any other means — constitutes a material breach of these Terms. jilice may void all bets, forfeit all balances, and permanently close all duplicate accounts upon discovery.

2.5 Account Non-Transferability

jilice accounts are personal and non-transferable. You may not sell, transfer, or otherwise assign your jilice account or any rights associated with it to any third party. Any attempt to do so renders the account and any associated balances liable to immediate closure and forfeiture.

3 Account Security

3.1 Password Responsibility

You are entirely responsible for maintaining the confidentiality of your jilice account credentials, including your password and any two-factor authentication codes. jilice will never ask for your password via email, SMS, live chat, or any other channel. If you receive a request for your password purporting to come from jilice, you should treat it as fraudulent and report it to our support team immediately.

3.2 Notification of Unauthorised Access

You must notify jilice support immediately at [email protected] if you believe your account has been accessed by an unauthorised party or if your login credentials have been compromised. jilice accepts no liability for losses resulting from your failure to keep your credentials secure or your failure to notify us promptly of suspected unauthorised access.

3.3 Device & Session Security

You are responsible for ensuring that any device used to access jilice is secured and that you fully log out of your account after each session, particularly when using shared or public devices. jilice session tokens expire automatically after periods of inactivity, but this does not substitute for your own obligation to log out securely.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

jilice currently accepts deposits and processes withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and supported cryptocurrency networks. Payment method availability may change from time to time and is displayed in the Cashier section of your account.

4.2 Deposit Processing

Deposits via GCash and PayMaya are credited to your jilice account balance in real time under normal circumstances. Bank transfer deposits may require additional processing time depending on the sending institution. jilice does not accept third-party deposits — funds must originate from a payment account held in your own name.

4.3 Withdrawal Processing

Withdrawal requests to GCash wallets from verified jilice accounts are typically processed within 5–15 minutes. Bank transfer withdrawals may take one to three business days depending on the receiving institution. jilice reserves the right to conduct additional identity verification checks before processing any withdrawal, which may extend processing times. Minimum and maximum withdrawal amounts are displayed in the Cashier.

4.4 Anti-Money Laundering Compliance

jilice is committed to compliance with applicable Philippine anti-money laundering legislation, including the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) as amended. jilice may request documentation verifying your identity, the source of your funds, or the purpose of transactions at any time. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and the withholding of pending withdrawals pending investigation.

4.5 Currency

All jilice accounts are denominated in Philippine Peso (PHP / ₱). If you deposit using a payment method that processes in another currency, the conversion to PHP will occur at the applicable exchange rate at the time of the transaction. jilice does not guarantee any specific exchange rate.

5 Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free spins, cashback offers, and other promotional benefits offered by jilice are subject to specific terms posted at the time of each promotion. These promotion-specific terms form part of these Terms & Conditions and take precedence over any general bonus guidance where they conflict.

5.2 Wagering Requirements

Bonus Funds must be wagered the number of times specified in the applicable promotion terms before they may be converted to withdrawable Real Money. Where a deposit bonus is credited alongside a real-money deposit, Real Money is typically used first unless otherwise stated.

5.3 Bonus Abuse

jilice monitors account activity to identify patterns consistent with bonus abuse, including the use of low-risk betting strategies designed to satisfy wagering requirements without genuine play. Where bonus abuse is identified, jilice reserves the right to void Bonus Funds, cancel pending withdrawals attributable to those funds, and close the account concerned.

5.4 Bonus Expiry

Unless otherwise stated, Bonus Funds that have not been used within thirty (30) days of crediting will expire and be removed from your account balance without compensation.

6 Gaming Rules & Fair Play

6.1 Game Rules

Each game available on the jilice platform is governed by its own specific rules, which are accessible within the game interface. By placing a wager on any game, you confirm that you have read and understood the applicable game rules. In the event of any discrepancy between the game rules and these Terms, the game rules govern for matters specific to that game.

6.2 Malfunction Policy

In the event of a game malfunction, software error, or communication failure that affects the outcome of a game round, jilice reserves the right to void affected bets and return the corresponding stakes to player accounts. "Malfunction voids all pays and plays" is the operative principle for all jilice games.

6.3 Bet Limits

Minimum and maximum bet limits apply to all games on the jilice platform and are displayed within each game interface. jilice reserves the right to adjust bet limits at any time without prior notice. Any wager placed that exceeds the applicable maximum may be reduced or voided at jilice's discretion.

7 Prohibited Activities

The following activities are strictly prohibited on the jilice platform. Engaging in any of them constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and legal action where applicable:

• Using automated software, bots, scripts, or any other artificial intelligence tool to interact with any part of the jilice platform.
• Colluding with other players or third parties to gain an unfair advantage in any game or betting market.
• Engaging in any form of match-fixing, insider betting, or exploiting errors in odds or game outcomes.
• Accessing jilice from any jurisdiction where online gambling is unlawful.
• Using funds derived from illegal activity to fund a jilice account or to place wagers.
• Creating or operating multiple accounts, whether under your own name or any assumed identity.
• Misrepresenting your age, identity, or location to jilice or to any third-party payment provider used to fund your account.
• Attempting to reverse, chargeback, or dispute any transaction made through jilice except through official jilice dispute resolution procedures.
• Harassing, threatening, or abusing jilice staff or other players via any communication channel.

8 Intellectual Property

All content on the jilice platform — including but not limited to graphics, text, game assets, logos, software code, audio, and video — is the intellectual property of jilice or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial gaming entertainment. No content from the jilice platform may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written consent from jilice.

9 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, jilice and its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including losses arising from:

• Interruptions to platform access due to scheduled or unscheduled maintenance, technical faults, or force majeure events.
• Loss of data, account information, or transaction records caused by circumstances beyond jilice's reasonable control.
• Delays in payment processing caused by third-party payment providers, including GCash, PayMaya, or banking institutions.
• Outcomes of games or sporting events, which are inherently uncertain and constitute normal gambling risk.

Nothing in these Terms limits or excludes jilice's liability for fraud, willful misconduct, or any other liability that cannot be excluded or limited under applicable law.

10 Responsible Gaming

jilice is committed to promoting responsible gaming among all its Members. We provide the following tools, accessible from your account settings, to help you stay in control of your gaming activity:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your jilice account.
• Loss Limits: Set a ceiling on the amount you are willing to lose within a specified time period.
• Session Time Reminders: Receive notifications after specified periods of continuous play.
• Self-Exclusion: Request a temporary or permanent exclusion from the jilice platform. Self-exclusion periods range from 30 days to permanent closure and take effect immediately upon request.
• Reality Checks: Periodic on-screen prompts displaying how long you have been playing and your net gaming activity for that session.

If you believe you or someone you know may be experiencing problem gambling, we encourage you to reach out to qualified support services. jilice supports the responsible gaming principles outlined by PAGCOR (Philippine Amusement and Gaming Corporation) and encourages all players to game responsibly. Remember: jilice is entertainment. Play for fun, not to recover losses. All jilice Members must be 21 years of age or older.

For more information on responsible gaming support available in the Philippines, visit the Responsible Gaming section on this site.

11 Account Suspension & Closure

11.1 Suspension by jilice

jilice reserves the right to suspend or close any account at any time, with or without prior notice, where it has reasonable grounds to believe that: (a) the account holder has breached these Terms; (b) the account is being used for fraudulent, illegal, or abusive purposes; (c) the account holder has misrepresented their identity, age, or location; or (d) continued operation of the account poses a risk to other users or to the integrity of the platform.

11.2 Closure by the Member

You may request the closure of your jilice account at any time by contacting support. Upon closure, any remaining Real Money balance will be refunded to your verified payment method, subject to completion of any pending KYC requirements. Bonus Funds not yet converted to Real Money through satisfaction of wagering requirements will be forfeited upon account closure.

11.3 Dormant Accounts

An account is considered dormant after twelve (12) consecutive months of inactivity. jilice may charge a monthly administrative fee of up to ₱50 on dormant accounts, deducted from any remaining balance, and may close dormant accounts with zero balance without further notice.

12 Privacy & Data Protection

jilice collects and processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and our Privacy Policy, which is incorporated by reference into these Terms. By registering and using the jilice platform, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy. You have the right to access, correct, or request deletion of your personal data, subject to any legal obligations that require its retention.

13 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms that cannot be resolved informally through jilice customer support shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, both parties agree to attempt good-faith resolution of any dispute by contacting jilice support and allowing a reasonable period — not less than thirty (30) days — for resolution through internal processes.

14 Amendments to These Terms

jilice reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, jilice will notify registered Members via the email address or mobile number on file and will post the updated Terms on this page with a revised Effective Date. Continued use of the jilice platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with updated Terms, you should cease using the platform and request account closure.

15 Contact Information

If you have any questions about these Terms & Conditions, or about any aspect of your jilice account, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 from within your jilice account dashboard
• Support Hours: 24 hours a day, 7 days a week, including Philippine public holidays

jilice support agents are fluent in both English and Filipino (Tagalog) and are familiar with Philippine payment methods and local banking systems. We aim to respond to all email enquiries within 24 hours.